FAQs for Locals / Subscribers

What is So Local & Co.?

So Local & Co. is a community membership that gives you access to exclusive offers and perks from independent businesses in Southbourne and surrounding areas.

How much does it cost to join?

Membership is £5.99 per month, cancel anytime.

How do I use the offers?

Each month you’ll receive a unique code + your digital pass. Just show these at participating businesses to redeem.

Do I get unlimited use of the offers?

Each business sets their own rules — some may limit to once a month, others might allow unlimited use during their quiet times.

Do I need to book in advance?

It depends on the business — some services (like salons or yoga classes) may require advance booking. Check the details in the members’ area.

Can I share my membership with a friend or family member?

Memberships are individual and linked to your digital pass, so they can’t be shared.

What happens if I cancel my membership?

You’ll keep access until the end of your paid month, and then your pass will deactivate.

FAQs for Businesses / Partners

Do I have to run an offer every month?

No — you choose when to run an offer. Many businesses only do it for new launches, quiet periods, or last-minute cancellations.

How do members redeem the offer?

They show their digital pass + the monthly code in person (or online if applicable).

Can I set restrictions on my offer?

Yes — you can specify days, times, or conditions (e.g., new clients only, weekdays only).

How will people know about my business?

We’ll feature you in the members’ email, highlight you on Instagram, and add your business to our directory.

What if I want to stop offering?

No problem — just let us know and you can pause or stop at any time.